Dashboard Help Center!

Welcome to the Straddle Dashboard Help Center!

This is your go-to resource for everything related to using the Straddle Dashboard — from logging in to managing payments, customers, settlements, and more. The dashboard gives you a complete view of your payment activity, key metrics, transaction history, and settlement details, all in one place. 

Getting Started

You can explore step-by-step guides, screenshots, and practical instructions at https://guide.straddle.com, including how to:

• Get started and navigate the dashboard

• Track and manage payments

• View customer profiles and verification status

• Understand funding events and settlements

• Handle returned payments (e.g., R29 returns)

• Configure your account and team settings

• Find support resources when you need them

Whether you’re just learning the dashboard or troubleshooting specific tasks, these materials are tailored to help you work efficiently and confidently. 

If you need additional assistance, our Support Team is always here to help — just reach out via the dashboard or at help@straddle.com.

Start exploring and get the most out of your Straddle Dashboard!