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Consent types

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Choosing a Consent Type | Straddle

How to select the right consent type when creating charges.

TL;DR

Internet: Checkbox consent via web or mobile app.
Signed: Any signed agreement, including e-signatures like DocuSign.

Scenario Select
B2B with signed contracts signed
B2C with signed contracts signed
Checkbox consent in your app or website internet
E-signatures (DocuSign, Adobe Sign) signed
B2B with Contracts

If you're a B2B company with signed contracts, select signed—even if you submit payments through the web portal.


Details

Internet

Electronic consent via your web portal or mobile app.

  • Checkbox agreeing to terms
  • In-app payment authorization
  • Online form submission
Signed

Any signed agreement before initiating payment.

  • Paper contracts
  • DocuSign, Adobe Sign, etc.
  • Emailed agreements with signature

You can select both options if your business uses multiple consent methods.